Frequently Asked Questions
Search or browse our most frequently asked questions and their answers-
Why does my camera work locally but not externally?
A firewall can block communication. A firewall needs to be configured to allow access to a camera from outside your local network. Ask your system administrator to do this for you Check if your IP camera doesn't conflict with other web servers on your ...
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How can I turn on night vision (IR LEDs)?
On Foscam cameras with nightvision, IR LEDs are turned on automatically when necessary. These cameras have a light sensor that measures the amount of light. If there is too little light, the IR LEDs are turned on. The intensity of the IR LEDs is dependen...
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What is the wireless range?
The range depends on many factors. Disturbances, buildings, antennas, router quality etc. can all influence the wireless range. Indoor, one soon finds a lot of restrictions, disturbing elements are in the first place concrete walls, brick, glass, radiato...
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How do I extend the power cable?
You can order an extension cable for pretty much every camera in our webshop. These are available in different lengths. Attention: there are various sizes of plugs, on the cable page is shown for which models the cable is suitable for
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What is the default login name and password?
For cameras produced in the summer of 2020 and later: Install camera via Foscam App or Install camera via Foscam VMS or Use the new Search Tool. The password of the camera is entered automatically. Afterwords you can change the password to one of you...
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Camera already registered
If you get the message that the camera is already registered, you cannot ad it to a new account. The solution is to reset the camera to factory default settings. Press and hold the reset button for at least 5 seconds.Once reset, the camera will start all ...
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