Problems

  • Problems with Bandwidth

    The image frame rate is subjected to the following factors: 

    1. Network bandwidth;
    2. PC performance, network environment and display preference setting (brightness, theme, etc.);
    3. The number of visitors (Too many visitors will slow down the image frame rate.);
    4. Choice of switch or hub (Use a switch for multiple IP Camera Servers rather than a HUB.)
  • Why does my camera work locally but not externally?
  • I forgot the username or password.
  • How can I turn on night vision (IR LEDs)?
  • What is the wireless range?
  • Why can't I adjust the recording folder?
  • I see only a white screen, what should I do?
  • What is the default login name and password?
  • How can I play video files from an SD card?