• I can't approach the camera via internet

    There can be several reasons:

    1. ActiveX component is not installed correctly.
    2. The IP-port which the camera uses is being blocked by a firewall or anti-virus software. Try a different port or turn off the firewall/anti-virus software temporarily to test.
    3. Port mapping (port-forwarding) isn't working. Read the manual of your router/modem for more information. Note: Foscam cameras support Upnp.
    • To approach a camera from the internet, you need to configure port-forwarding in your router or activate uPnP on both the camera as well as the router.
    • You cannot use the normal IP address of the camera from the internet (usually starting with, but you need to use the public IP address of your network on the internet. This can be easily found via
  • I don't see images (ActiveX security issue)
  • Why does my camera work locally but not externally?
  • Can I use wireless and wired network simultaneously?
  • Don't execute movement when starting FI8908W
  • How can I turn on night vision (IR LEDs)?
  • How do I set up my router or modem?
  • What is the wireless range?
  • How do I turn off the green flickering LED? (FI8908W)
  • Video and Audio on Mac using VLC Media Player
  • How do I extend the power cable?
  • Can I use the cameras on Apple Macintosh?
  • What is the default login name and password?
  • Sound on Firefox and Chrome (MJPEG models)
  • How to use uPNP for port forwarding?
  • Installing Safari Plug-in (FI9821W, FI9801W, FI9802W)
  • Plug-in (Active-X) is not installing on Internet Explorer
  • Plug-in doesn't get installed, what's going wrong?
  • My camera doesn't work in Chrome anymore
  • How can I use my HD camera with Fibaro?
  • What are the RS485 settings for the pan bracket in the Foscam FI9805E?